Technical Support / Help

Audio Study Player
System Requirements:
This content requires Adobe Flash Player, which is not supported by all devices. This content can be viewed on a desktop computer or on mobile devices that support Flash Player.

Language Lab App
System Requirements:
This content can be viewed on most HTML5 compatible mobile and desktop web browsers.

Please note that the Language Lab App has been created for touch-screen technology. For this web application, if you do not have a touch screen, simply treat your mouse or mousepad as if it were your finger. Click on the page, hold your finger down, and then move your mouse up and down to scroll, as you would on a touch screen. This applies to menu screen s (such as "Select Your Title"), flashcards, and exercises that contain more text than is visible on a single screen.

Request Technical Support

Visit our support center at where we provide an online database for McGraw-Hill Professional's electronic products where you will find information about installing and using our products. We also provide system requirements and compatibility guidelines.

If you still haven't found the solution to your issue please feel free to contact